Where we ship
We serve the contiguous 48 United States. Standard shipping is free on all orders to these destinations, including Oversized/Freight and bulk orders. Alaska, Hawaii, U.S. territories and destinations outside the United States are not currently included.
Before you order
Standard orders are dispatched within 7 calendar days after order confirmation. An order is confirmed when payment and any necessary verification are complete. Estimated transit time is 14–21 calendar days after dispatch, for an estimated total delivery time of about 21–28 calendar days after order confirmation. Transit and total delivery times are estimates, not guaranteed arrival dates. Custom orders and bulk orders with a separately agreed written schedule follow that schedule; contact customer service to confirm availability and timing.
Customs clearance and import charges
Breeze & Beam handles export and import customs clearance and covers import duties and import taxes. U.S. sales tax is separate from these import charges; any applicable sales tax is shown at checkout.
Delivery to your address
Standard deliveries are made to your doorstep. Products or orders marked Oversized/Freight, particularly large bulk orders, may be delivered curbside instead. Standard shipping remains free for these orders to the contiguous 48 United States.
Tracking your shipment
Once your order has shipped and a tracking number is available, you can check its progress using 17TRACK. Tracking may take time to update after the carrier receives the parcel.
Address changes and delivery issues
Check your delivery address carefully at checkout. Contact us promptly with your order number if an address needs to change, a delivery is delayed, or a package arrives damaged. Keep the packaging and take clear photos of any damage so our team can help.